Complaint

Complaint

Report type: complaint

About this export

• This report is aimed at assisting in regulatory reporting.
• 1 row per complaint

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Position	Field Name	Datatype	Mode	Date Added	Definition	Categorical Values	Format Notes	Misc. Notes
1	complaint_uuid_value	STRING	NON-NULLABLE	2023-01-11
2	application_uuid_value	STRING	NULLABLE	2023-01-11
3	identity_uuid_value	STRING	NULLABLE	2023-01-11
4	created_by_csr_uuid_value	STRING	NON-NULLABLE	2023-01-11
5	contact_first_name	STRING	NULLABLE	2023-01-11
6	contact_last_name	STRING	NULLABLE	2023-01-11
7	contact_phone	STRING	NULLABLE	2023-01-11
8	contact_email	STRING	NULLABLE	2023-01-11
9	contact_state	STRING	NULLABLE	2023-01-11
10	created_timestamp	DATETIME	NON-NULLABLE	2023-01-11
11	resolved_timestamp	DATETIME	NULLABLE	2023-01-11
12	product	STRING	NON-NULLABLE	2023-01-11
13	category	STRING	NON-NULLABLE	2023-01-11
14	channel	STRING	NON-NULLABLE	2023-01-11
15	status	STRING	NON-NULLABLE	2023-01-11
16	complaint_tier	STRING	NON-NULLABLE	2023-01-11		ESCALATED NON_ESCALATED
17	action_required	STRING	NON-NULLABLE	2023-01-11		CALL_BACK NONE WRITTEN_RESPONSE
18	compliance_or_legal_approval_required	BOOL	NON-NULLABLE	2023-01-11
19	organization	STRING	NON-NULLABLE	2023-01-11
20	complaint_summary_comments	STRING	NON-NULLABLE	2023-01-11			Max length: 10,000 characters
21	root_cause_analysis_comments	STRING	NULLABLE	2023-01-11			Max length: 10,000 characters
22	resolution_comments	STRING	NULLABLE	2023-01-11			Max length: 10,000 characters