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Add Figure's DNS records on Namecheap's Advanced DNS tab.

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These steps apply when your domain uses Namecheap BasicDNS or PremiumDNS (nameservers end in registrar-servers.com). If your domain uses custom nameservers, add the records with that provider instead.

Your records#

Enter your production domain to fill in the values. Namecheap calls the fields Host and Value.

https://
Open Namecheap

Example records· Enter your domain above to fill in your own

Test environmenttest.loans.partnerbank.com

Product site
Hosttest.loans
Valuepartners.test.figure.com

Productionloans.partnerbank.com

Product site
Hostloans
Valuepartners.figure.com

Host values are relative to partnerbank.com. If your provider wants the full hostname, use the one shown for each environment instead. Copy each value exactly. Don’t substitute IP addresses, A records, or other Figure hostnames.

Add the records#

  1. Open Advanced DNS

    Sign in to Namecheap, go to Domain List, select Manage next to your domain, then open the Advanced DNS tab.

  2. Add a CNAME record

    Under Host Records, select Add New Record, choose CNAME Record, and fill in:

    • Host: the host from the table, such as loans or test.loans
    • Value: the value from the table
    • TTL: Automatic

    Select the checkmark to save the record.

  3. Repeat for the other record

    Add both the test and production records.

  4. Check your work

    Use Check records above, or the full checker on Domains & DNS, then let Figure know.

Common issues#

  • Host Records aren't shown. The domain is using custom nameservers. Switch to Namecheap BasicDNS, or add the records with your nameserver provider.
  • A URL Redirect record uses the same host. Delete it; a host can't have both.