DNS provider guides
Step-by-step instructions for adding Figure's records with the company that manages your DNS.
On this page· 3 sections
Every partner adds the same two CNAME records. What changes from provider to provider is where the settings live and what each field is called. Pick yours below; each guide shows your records with that provider's field names, ready to copy.
Find your DNS provider#
Your DNS provider isn't always where you bought the domain. If you bought it from GoDaddy but pointed it at Cloudflare, for example, the records go in Cloudflare.
The quickest way to find out is Find my provider on the Domains & DNS page. It reads your domain's nameservers and tells you which company manages them. You can also check from a terminal:
Guides#
Cloudflare
DNS only, no proxy.
GoDaddy
Domain Portfolio, then DNS.
Namecheap
Advanced DNS, then Host Records.
Amazon Route 53
Console or AWS CLI.
Google Cloud DNS
Console or gcloud.
Squarespace Domains
Including former Google Domains.
Azure DNS
Portal or Azure CLI.
DigitalOcean
Networking, then Domains.
Vercel
Dashboard or Vercel CLI.
Using something else, such as IONOS, Network Solutions, Porkbun, Wix, or an internal DNS team? Follow the general guide.
Troubleshooting#
My provider won't let me add a CNAME for the domain itself
Figure requires a subdomain, and most providers don't allow a CNAME at the root of a domain, like partnerbank.com, anyway. Use a subdomain such as loans.partnerbank.com for your product.
The checker says my record points to an IP address
Something is answering with an A record instead of your CNAME. The usual cause is the Cloudflare proxy: set the record to DNS only. Otherwise, look for an existing A or AAAA record with the same name and delete it.
There's already a record with that name
A name can only have one CNAME, and a CNAME can't share a name with any other record type. Edit the existing record to point at Figure, or delete the old record first.
I added the records, but the checker can't see them yet
New records usually appear within a few minutes. Changes to existing records can take as long as the old record's TTL, and occasionally up to 48 hours. You can check what the public internet sees with dig +short CNAME loans.partnerbank.com.
My records point to privatelabel-a.figure.com or similar
Those are older Figure targets. They still work, but please update them to partners.figure.com and partners.test.figure.com.